IBM Computer Monitor HIS RL17 User Manual

Hope Industrial Systems, Inc.  
User Manual  
17” Rack Mount Industrial Monitor  
Revision D  
Model No. HIS-RL17- _ _ _ D  
 
Safety and Regulatory Information  
Warning  
To prevent fire or shock hazard, do not expose the unit to rain or moisture. Dangerously  
high voltages are present inside the unit. Do not disassemble the unit. Refer servicing to  
qualified personnel only.  
This equipment is not intended for use in critical applications where its failure to operate  
would create immediate life threatening circumstances. Applications including, but not lim-  
ited to, nuclear reactor control, aerospace navigation systems and life support systems are  
not appropriate for this product.  
This product is a UL Listed Product and must be used with a listed computer.  
FCC Notice  
This equipment has been tested and found to comply with the limits for a Class A digital device,  
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection  
against harmful interference when the equipment is operated in a commercial environment. This  
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in  
accordance with the instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which  
case the user will be required to correct the interference at his own expense. Any changes or modi-  
fications not expressly approved by the grantee of this device could void the user’s authority to op-  
erate the device.  
3
 
Control Panel Buttons and Indicators  
Control Panel Button  
OSD Menu  
Mode  
Description  
Opens the On-Screen Display (OSD) menu. Also  
used to exit the OSD menu or to return to the pre-  
vious menu.  
Always  
Performs a custom function selected by the user.  
To configure the customized function:  
OSD Menu > Setup > Customized Key  
Customized Key/  
Down  
When the OSD  
Menu is NOT  
Displayed  
Select from one of three custom functions:  
MagicBright  
MagicColor  
Color Effect  
When the OSD  
Menu is Being  
Displayed  
Scrolls down and adjusts items in the menu  
DOWN.  
When the OSD  
Menu is NOT  
Displayed  
Up/Brightness Adjust  
Push to adjust brightness.  
When the OSD  
Menu is Being  
Displayed  
Scrolls up and adjusts items in the menu UP.  
Enter  
When the OSD  
Menu is Being  
Displayed  
Activates a highlighted menu item.  
4
 
Control Panel Button  
Auto Adjust  
Mode  
Description  
Use this button for auto adjustment of the display.  
Auto adjustment allows the monitor to self-adjust to  
the incoming video signal. The values of fine,  
coarse and position are adjusted automatically.  
Always  
Auto adjustment will also occur automatically each  
time the computer resolution is changed.  
Power  
Use this button to turn the monitor on and off.  
This light glows blue during normal operation, and  
blinks blue when the monitor is in Stand by.  
Power Indicator  
5
 
On Screen Display Functions  
Picture  
Menu  
Description  
Adjusts the brightness.  
Brightness  
Contrast  
Direct Access Feature: When OSD is not on the screen, push the  
button to adjust the brightness.  
Adjusts the contrast.  
Provides an optimum viewing environment depending on the contents  
of the image on screen. There are six modes available, each with its  
own pre-configured brightness value:  
1) Custom: Allows manual configuration of brightness and contrast  
using the OSD menu  
2) Text: For content involving heavy text  
MagicBright  
3) Internet: For working with a combination of text and graphics; this  
is generally the best setting for industrial HMI applications  
4) Game: For watching motion pictures, such as a game  
5) Sport: For watching motion pictures, such as a sport  
6) Movie: For watching motion pictures, such as a DVD or Video CD  
6
 
Color  
Menu  
Description  
Improves digital image and displays natural color more clearly without  
disturbing the image quality. There are four modes available:  
1) Off: Disables the MagicColor feature  
2) Demo: Displays a split screen—on the right is the screen before  
applying MagicColor and on the left is the screen after applying  
MagicColor  
MagicColor  
3) Full: Displays vivid natural color and more realistic natural skin  
color, with enhanced clarity  
4) Intelligent: Displays vivid natural color with enhanced clarity  
The color tone can be changed to one of four modes:  
1) Cool: Makes whites bluish  
2) Normal: Keeps whites white  
Color Tone  
3) Warm: Makes whites reddish  
4) Custom: Manually adjust the image  
Color Control  
Adjusts individual Red, Green, and Blue color balance.  
Applies a color filter to the screen image. Select one of five modes:  
1) Off: Disables the Color Effect (default setting)  
2) Grayscale: Applies a grayscale filter  
Color Effect  
3) Green: Applies a green color filter  
4) Aqua: Applies an aqua color filter  
5) Sepia: Applies a sepia color filter  
Gamma correction changes the luminance of the colors with intermedi-  
ate luminance. Select one of three pre-defined gammas:  
Mode 1: Shows normal gamma  
Gamma  
Mode 2: Shows higher gamma (brighter)  
Mode 3: Shows lower gamma (darker)  
7
 
Image  
Menu  
Description  
Removes noise such as vertical stripes. Coarse adjustment may move  
the screen image area. You may relocate it to the center using the Hori-  
zontal Control menu.  
Coarse  
Fine  
Removes noise such as horizontal stripes. If the noise persists after fine  
tuning, repeat it after adjusting the frequency (refresh rate) on your com-  
puter video adapter.  
Adjusts the clarity of the image.  
Sharpness  
H-Position  
V-Position  
Changes the horizontal position of the display.  
Changes the vertical position of the display.  
On-Screen Display (OSD)  
Menu  
Description  
Changes the language used in the OSD menu.  
Changes the horizontal position of the OSD menu.  
Changes the vertical position of the OSD menu.  
Changes the translucency of the background of the OSD.  
Language  
H-Position  
V-Position  
Transparency  
The OSD menu will automatically turn off if no adjustments are made for  
a certain time period.  
You can set the amount of time that the menu will wait before it turns off.  
Select from one of four times:  
5 seconds  
10 seconds  
Display Time  
20 seconds (default)  
200 seconds  
8
 
Setup  
Menu  
Description  
Returns settings to factory defaults.  
Reset  
Allows you to specify a function to activate when the Customized Key  
is pressed. Select from one of three function options:  
Customized Key  
MagicBright  
MagicColor  
Color Effect  
Allows you to set a time for the monitor to turn off automatically. The  
default is set for ten hours.  
Off Timer  
Information  
Menu  
Description  
Shows the video source and display mode.  
Information  
9
 
                                                                 
                                                                       
                        
Installation Instructions  
Preparing for Installation  
Important! Perform the following steps BEFORE Installation of the monitor into the  
panel.  
1. Ensure that sufficient power is available.  
2. Ensure that sufficient space is available to allow for proper air flow into and out of the unit.  
3. Ensure that the air temperature around the unit (top and bottom) will not exceed the rated  
specifications of the unit.  
The maximum rated temperature of the HIS-RL17 is 50°C (122°F).  
Also, remember that even though this product is designed to operate at  
50°C, the life span of any electronic device is shortened when it is con-  
sistently operated at high temperatures. Therefore it is wise to take  
steps to keep the temperature of the ambient air around the unit as low  
as possible.  
4. Ensure that the ambient humidity of the air around the unit does not exceed the rated  
specifications for the unit.  
The maximum rated humidity for the HIS-RL17 is 90% non-condensing.  
5. If the display will be mounted far from the computer using long cables or extender de-  
vices, the full configuration should be bench-tested prior to final installation for easy trou-  
bleshooting.  
10  
 
Installation into Rack  
Hope Industrial Systems’ Rack Mount Monitors conform to Electronic Industries Association  
standard EIA-310-D. Our monitors will fit in type A, B, or C rack with a width of 19” (482.6  
mm) (preferred EIA rack width).  
The HIS-RL17 has a panel height of 8U.  
11  
 
Touchscreen Driver Installation  
The enclosed CD-ROM contains documentation and drivers for all major operating systems  
(touchscreen models only). To be sure you have the most current information, check the fol-  
lowing Internet address:  
12  
 
Setting the Timing Mode  
Setting the timing mode of your computer graphics adapter (or other video source) is impor-  
tant for maximizing the quality of the screen image and for minimizing eye strain. The timing  
mode consists of the resolution (example 1280 x 1024) and refresh rate (or vertical frequency;  
example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to  
adjust the screen image.  
For the best picture quality set your LCD display timing mode to:  
VESA 1280 x 1024 @ 60 Hz  
Please refer to the computer graphics adapter manufacturer’s manual for instructions on set-  
ting the resolution and timing mode. In Microsoft Windows, these settings may be found at  
this location:  
ME, 2000, XP: Control Panel > Display > Settings  
Vista: Control Panel > Personalization > Display Settings  
13  
 
Cleaning  
CAUTION! DO NOT USE ABRASIVE MATERIALS SUCH AS PAPER TOWELS OR  
DIRTY SHOP RAGS ON THE DISPLAY AS IT WILL SCRATCH THE PROTECTIVE  
COATING. ALWAYS USE A SOFT CLOTH, PREFERABLY MADE OF COTTON.  
Resistive Touchscreen Model  
Any standard glass cleaner can be used to clean the touchscreen. Always spray the  
glass cleaner on the cloth or towel and then clean the touchscreen. Glass cleaner  
sprayed directly on the monitor could possibly leak inside a non-sealed unit and  
cause damage.  
Vinegar or ammonia will not hurt the touchscreen. Again, spray the cloth and then  
clean the touchscreen.  
Tempered Anti-Reflective Glass Window  
Use any standard glass cleaner as long as there is no abrasive or oily content. The  
anti-reflective coatings are physically part of the surface of the glass and resist deg-  
radation to the Military Specifications.  
Acrylic Window  
Monitors with acrylic protective windows can be cleaned in the same manner as the  
touchscreen or glass window.  
14  
 
Troubleshooting  
Symptom  
Check List  
Solutions  
Do you see the “Check Signal Cable”  
message on screen?  
Check the video connection from  
the monitor to the computer.  
No image on the  
screen  
If running Windows and the computer If you see the initial screens, then  
power is on, reboot the computer and  
watch for the initial boot and windows  
screen.  
the image goes dark, the computer  
may be set to an incompatible reso-  
lution. Reboot the computer in safe  
mode and set the resolution and  
refresh rate of the graphics card to  
a compatible resolution  
Do you see the “Not Optimum Mode,  
Recommended Mode 1280 x 1024  
60 Hz” message?  
This message displays when the  
signal from the computer exceeds  
the maximum resolution and fre-  
quency that the monitor can handle.  
(> 1280 x 1024 resolution or > 75  
Hz refresh rate)  
Adjust the computer to a compatible  
resolution and refresh rate.  
There is no image on the screen and  
The monitor is in Power Saver  
the power LED is blinking at 1 second mode.  
intervals.  
Press a key on the keyboard to ac-  
tivate the monitor and restore the  
image on the screen.  
Is the screen tinted to one color as if  
looking at the screen through cello-  
phane paper?  
This occurs if not all signal cable  
connectors are making contact.  
Check the signal cable connection.  
The screen  
shows strange  
colors or dis-  
plays in black  
and white  
15  
 
Symptom  
Check List  
Solutions  
Many possible causes. Try the  
following solutions.  
Image on screen  
is not perfect  
Make sure the PC display resolution  
matches one the factory preset timings  
shown in this manual.  
Recall factory setting. Refer to OSD  
functions in this manual.  
Fine tune the picture by performing the  
following adjustments in this order –  
coarse, fine, and position. Refer to  
OSD functions in this manual.  
Many possible causes. Try the  
following solutions.  
Rolling or  
unstable image  
on screen  
Press “Auto Adjust” button.  
Change PC display resolution to  
1280x1024 at 60 Hz refresh.  
Make sure the PC display resolution  
matches one of the factory preset tim-  
ings in this manual.  
Unplug the power adapter to monitor  
and then plug it in again.  
Press monitor power button again.  
Reset the monitor to the original factory  
setting using the OSD.  
16  
 
Drawings  
Front and Side Views  
17  
 
Rear and Bottom Views  
18  
 
Specifications  
Display  
Type  
Thin-film transistor (TFT) Active Matrix Liquid Crystal  
17” (43 cm) diagonal  
Size  
Image Size  
13.3” (338 mm) x 10.6” (270 mm)  
SXGA (1280 x 1024, 5:4 aspect ratio)  
VESA DDC 2B  
Native Resolution  
Plug and Play  
Minimum Resolution  
Pixel Pitch  
640 x 350  
0.264 mm x 0.264 mm  
16.8 million  
Number of Colors  
Viewing Angle (Hori/Vert)  
Brightness (white)  
Contrast Ratio  
170° / 160° (typical)  
300 nits (cd/m2) max  
1000:1 (typical)  
Four CCFTs (Cold Cathode Fluorescent Tube); 50,000 hours  
brightness half-life; replaceable  
Backlight  
Screen Protector (when  
not shipped with  
touchscreen)  
Tempered glass to ANSI-Z97.1 SPEC; AR coated on both  
sides; 98% Transmission of light; 99% Reduction of glare; 53%  
UV blocking; 30% NIR Blocking  
Environmental  
0° to 50°C (32° to 122°F) (consult factory for installation  
instructions when continuous 24/7 operation exceeds 40°C /  
104°F)  
Temperature  
Humidity  
20% to 90% non-condensing  
15 g, 6 msec, half-sine  
Operating Shock  
Operating Vibration (sine) 1.0g, swept sine 9-200 Hz  
0.1g2 / Hz, 10-200 Hz  
Transport Vibration  
0.03g2 / Hz, 200-2000 Hz  
(random)  
Altitude  
Operating: up to 10,000 feet; Non-operating: up to 40,000 feet  
19  
 
Video  
Input Connectors  
HD-15 (optional BNC input; see “Input Signal Formats” for a list  
of compatible video signals)  
RGB Analog video, 0.7Vp-p Positive at 75 Ohms (+/- 5%), TTL  
Level (V high 2.0 V, V low 0.8 V)  
Compatible sync modes: Separate H/V sync, Combined sync,  
Sync on Green  
Input Signal Formats  
Note: NTSC/PAL composite input available (call for details)  
Horizontal Scan  
Vertical Scan  
30 – 81 kHz  
56 – 75 Hz  
Optimum Resolution  
Maximum Resolution  
Response Rate  
1280 x 1024 @ 60 Hz  
1280 x 1024 @ 75 Hz  
5 ms (typical)  
Electrical  
Monitor Input  
100/240 VAC, 0.6/0.3 A, 60/50 Hz  
36 W (typical)  
Power Consumption  
Power Management  
DPMS/energy star, < 1 W  
Compliances and Certifications  
UL 60950-1 / cUL Recognized Component (File No. E212889);  
FCC Class A; CE; UL 508A Listed (File No. E318630)  
Electrical  
Environmental  
Enclosure  
RoHS  
UL 50E (File No. E318630)  
Functional  
OSD Menu, Customized Key / Down, Up / Brightness Adjust,  
Enter, Auto Adjust, Power, Power Indicator  
Panel Controls  
OSD (On Screen  
Display) Controls  
Picture, Color, Image, OSD, Setup, Information  
5-wire resistive system; emulates a mouse; Serial RS-232 and  
USB interface to host computer  
Touchscreen Option  
20  
 
Rack Compatibility  
EIA Standard  
EIA-310-D  
Rack Width  
482.6 mm (19.00”) (preferred EIA width)  
A, B, or C  
EIA Type Rack  
Mounting  
8 Slots, 6.4 mm wide  
8U, 13.97” (354.8 mm)  
NEMA 1  
Panel Height  
Enclosure Rating  
Physical  
Depth  
2.01” (50.9 mm) behind bezel  
Bezel  
Black Powder-Coated Carbon Steel  
Front Bezel outside  
dimensions  
19.00” (482.6 mm) W x 13.97” (354.8 mm) H  
Net Weight  
16 lbs.  
20 lbs.  
Shipping Weight  
VGA Pin Assignment  
Pin No.  
Signal  
Pin No.  
Signal  
1
2
3
4
5
6
7
8
Red  
9
No pin  
Ground  
Ground  
SDA  
Green  
Blue  
10  
11  
12  
13  
14  
15  
Ground  
Ground  
Ground  
Ground  
Ground  
H. sync  
V. sync  
SCL  
21  
 
Factory Preset Timing  
Horizontal  
Frequency  
(kHz)  
Vertical  
Frequency  
(Hz)  
Pixel  
Clock  
(MHz)  
Sync Polarity  
(H/V)  
Resolution  
IBM, 640 x 350  
31.469  
31.469  
31.469  
35.000  
49.726  
68.681  
37.500  
37.861  
35.156  
37.879  
46.875  
48.077  
48.363  
56.476  
60.023  
67.500  
60.000  
63.981  
79.976  
70.086  
59.940  
70.087  
66.667  
74.551  
75.062  
75.000  
72.809  
56.250  
60.317  
75.000  
72.188  
60.004  
70.069  
75.029  
75.000  
60.000  
60.020  
75.025  
25.175  
25.175  
28.322  
30.240  
57.284  
100.00  
31.500  
31.500  
36.000  
40.000  
49.500  
50.000  
65.000  
75.000  
78.750  
108.00  
108.00  
108.00  
135.00  
+/-  
-/-  
IBM, 640 x 480  
IBM, 720 x 400  
-/+  
-/-  
MAC, 640 x 480  
MAC, 832 x 624  
MAC, 1152 x 870  
VESA, 640 x 480  
VESA, 640 x 480  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 800 x 600  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1024 x 768  
VESA, 1152 x 864  
VESA, 1280 x 960  
VESA, 1280 x 1024*  
VESA, 1280 x 1024*  
-/-  
-/-  
-/-  
-/-  
+/+  
+/+  
+/+  
+/+  
-/-  
-/-  
+/+  
+/+  
+/+  
+/+  
+/+  
*
Factory recommended timings for best picture quality  
22  
 
Warranty Statement  
Who is Covered?  
This warranty covers the purchaser of this product only and is not transferable without our written con-  
sent.  
What Does This Warranty Cover and What is the Period of Coverage?  
The warranty remains in force for a three year period beginning on the date we invoice you for the  
product unless it is a keyboard, for which the warranty period is one year. If HIS repairs or replaces a  
product under warranty, its warranty term is not extended.  
What Will We Do to Correct Problems and How Do You Get Service?  
We will repair or replace (at our sole option) any part of the unit which proves to be defective. Re-  
placement parts may be new or refurbished and will meet the same specifications of the original parts  
or unit. We will return the product to you by the shipping method we choose in the U.S.A. at our ex-  
pense. You must pay for shipments to locations outside of the U.S.A. In order to receive warranty  
service you must get prior approval from HIS. To request warranty service you can telephone us at  
678-762-9790 or send an email to [email protected]. If we determine that warranty service is  
needed we will give you a Return Material Authorization (RMA) number. This RMA number must be  
conspicuously marked on the outside of the shipping box. HIS will not accept shipments not accom-  
panied by the RMA number. You must ship or deliver the product to HIS Freight prepaid.  
What Does This Warranty Not Cover?  
This warranty does not cover equipment which has been damaged due to misuse, abuse or accident  
such as: operating the equipment outside of published specifications; exposure to chemicals or gases  
not covered by specified NEMA standards; displaying fixed images for long periods of time resulting in  
afterimage effects; improper or unauthorized repair by anyone other than HIS or a service agency au-  
thorized by HIS to perform such repairs; fire, flood, “acts of God”, or other contingencies beyond the  
control of HIS.  
HIS’ responsibility for malfunctions and defects in hardware is limited to repair and replacement as set  
forth in this warranty statement. HIS shall not be liable for direct, indirect, incidental, consequential, or  
other types of damages resulting from the use of any HIS product other than the liability stated above.  
These warranties are in lieu of all other warranties express or implied, including, but not limited to, the  
implied warranties of merchantability or fitness for a particular purpose. Some states do not allow the  
exclusion of implied warranties or the limitation or exclusion of liability for incidental or consequential  
damages so the above exclusions or limitations may not apply to you. You are cautioned that the per-  
formance of this product can be affected by many factors, such as system configuration, software,  
application, and operator control of the system. It is your responsibility to determine suitability of this  
product for your purpose and application.  
23  
 
Hope Industrial Systems, Inc.  
1325 Northmeadow Parkway  
Suite 100  
Roswell, GA 30076  
Toll Free: (877) 762-9790  
Phone: (678) 762-9790  
Fax: (678) 762-9789  
Sales and Customer Service: [email protected]  
Support and Returns: [email protected]  
Accounting Department: [email protected]  
Publication RL17D, February 2009  
2009 Hope Industrial Systems, Inc.  
24  
 

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