Hotpoint Washer Dryer HVF 344 User Manual

Instructions for use  
WASHING MACHINE  
Contents  
G B  
Installation, 2-3-4-5  
Unpacking and levelling  
Electric and water connections  
The first wash cycle  
G B  
English, 1  
Technical details  
Washing machine description, 6-7  
Control pane  
Display  
Starting and Programmes, 8  
Briefly: how to start a programme  
Programme table  
Personalisations, 9  
Setting the spin cycle  
Setting the temperature  
Setting the delay Timer  
Functions  
HVF 344  
Detergents and laundry, 10  
Detergent dispenser  
Preparing your laundry  
Special items  
Woolmark Platinum Care  
Precautions and advice, 11  
General safety  
Disposal  
Saving energy and respecting the environment  
Care and maintenance, 12  
Cutting off the water or electricity supply  
Cleaning your appliance  
Cleaning the detergent dispenser  
Caring for your appliance door and drum  
Cleaning the pump  
Checking the water inlet hose  
Troubleshooting, 13  
Assistance, 14  
1
 
Connecting the drain hose  
Connect the drain  
Your appliance is now supplied with a 13 amp fused  
plug it can be plugged into a 13 amp socket for  
immediate use. Before using the appliance please  
read the instructions below.  
G B  
hose, without bending  
it, to a draining duct or  
a wall drain situated  
between 65 and 100 cm  
from the floor;  
WARNING - THIS APPLIANCE MUST BE EARTHED.  
THE FOLLOWING OPERATIONS SHOULD BE  
CARRIED OUT BY A QUALIFIED ELECTRICIAN.  
65 - 100 cm  
Replacing the fuse:  
When replacing a faulty fuse, a 13 amp ASTA  
approved fuse to BS 1362 should always be used,  
and the fuse cover re-fitted. If the fuse cover is  
lost, the plug must not be used until a  
replacement is obtained.  
alternatively, place it  
over the edge of a  
basin, sink or tub,  
Replacement fuse covers:  
If a replacement fuse cover is fitted, it must be of  
the correct colour as indicated by the coloured  
marking or the colour that is embossed in words  
on the base of the plug. Replacements can be  
obtained directly from your nearest Service  
Depot.  
fastening the duct  
supplied to the tap  
(see figure). The free  
end of the hose should  
not be underwater.  
Removing the plug:  
If your appliance has a non-rewireable moulded  
plug and you should wish to re-route the mains  
cable through partitions, units etc., please ensure  
that either:  
! We advise against the use of hose extensions; in  
case of absolute need, the extension must have  
the same diameter as the original hose and must  
not exceed 150 cm in length.  
the plug is replaced by a fused 13 ampere re-  
wearable plug bearing the BSI mark of approval.  
or:  
Electric connection  
the mains cable is wired directly into a 13 amp  
cable outlet, controlled by a switch, (in compliance  
with BS 5733) which is accessible without moving  
the appliance.  
Before plugging the appliance into the mains  
socket, make sure that:  
the socket is earthed and in compliance with  
the applicable law;  
Disposing of the plug:  
Ensure that before disposing of the plug itself,  
you make the pins unusable so that it cannot be  
accidentally inserted into a socket.  
the socket is able to sustain the appliance's  
maximum power load indicated in the Technical  
details table (on the page 5);  
Instructions for connecting cable to an alternative  
plug:  
the supply voltage is included within the values  
indicated on the Technical details table  
(on the page 5);  
Important: the wires in the mains lead are  
coloured in accordance with the following code:  
Green & Yellow Earth  
the socket is compatible with the washing  
machine's plug. If this is not the case, replace  
the socket or the plug.  
B l u e  
B r o w n  
Neutral  
L i v e  
3
 
The first wash cycle  
As the colours of the wires in the lead may not  
correspond with the coloured markings identifyng  
the terminals in your plug, proceed as follows:  
Connect Green & Yellow wire to terminal marked E  
G B  
Once the appliance has been installed, and before  
you use it for the first time, run a wash cycle with  
detergent and no laundry, setting the A  
or  
or coloured Green or Green & Yellow.  
programme without a pre-wash cycle.  
Connect Brown wire to terminal marked L or  
coloured Red.  
Connect Blue wire to terminal marked N or  
coloured Black.  
If a 13 amp plug (BS 1363) is used it must be fitted  
with a 13 amp fuse, either in the plug or adaptor or  
at the distribution board.  
If you are in any doubt the electrical supply to your  
machine, consult a qualified electrician before use.  
How to connect an alternative plug:  
The wires in this mains lead are coloured in  
accordance with the following code:  
BLUE  
BROWN  
GREEN & YELLOW  
NEUTRAL (N)  
LIVE (L)  
EARTH (E)  
Disposing of the appliance:  
When disposing of the appliance please remove  
the plug by cutting the mains cable as close as  
possible to the plug body and dispose of it as  
described above.  
GREEN &  
YELLOW  
13 ampere fuse  
BROWN  
CROSS-BAR  
CORD GRIP  
BLUE  
! The washing machine should not be installed in an  
outdoor environment, not even when the area is  
sheltered, because it may be very dangerous to  
leave it exposed to rain and thunderstorms.  
! When the washing machine is installed, the mains  
socket must be within easy reach.  
! Do not use extensions or multiple sockets.  
! The power supply cable must never be bent or  
dangerously compressed.  
! The power supply cable must only be replaced by  
an authorised serviceman.  
Warning! The company denies all liability if and  
when these norms are not respected.  
4
 
Technical details  
Model  
HVF 344  
59.5 cm wide  
85 cm high  
Dimensions  
Capacity  
52.5 cm deep  
from 1 to 6 kg  
Electric  
please refer to the technical data  
plate fixed to the machine  
connections  
maximum pressure 1 MPa (10 bar)  
minimum pressure 0.05 MPa (0.5 bar)  
drum capacity 46 litres  
Water  
connections  
Spin speed  
up to 1400 rpm  
Control  
programmes  
according to  
EN 60456  
directive  
programme C; temperature 60°C;  
run with a load of 6 kg.  
This appliance is compliant with the  
following European Community  
Directives:  
- 73/23/CEE of 19/02/73  
(Low Voltage) and subsequent  
amendments  
- 89/336/CEE of 03/05/89  
(Electromagnetic Compatibility) and  
subsequent amendments  
- 2002/96/CE  
5
 
Washing machine description  
Control panel  
G B  
FUNCTION  
buttons  
START/STOP  
button  
Display  
Control knob  
Detergent dispenser  
SPIN  
VARIATION  
CHILD  
LOCK  
TEMPERATURE  
VARIATION  
DELAY  
TIMER  
START/RESET  
button  
Detergent dispenser to add detergent and  
fabric softener (see page 10).  
CHILD LOCK key. To lock all the keys on the wash-  
ing machine during operation or during Stand-by  
mode.  
FUNCTION buttons to select the functions  
available. The button corresponding to the  
function selected will remain on.  
Display to programme the washing machine and  
follow the wash cycle progress (see opposite page).  
SPIN VARIATION button to adjust the spin  
speed or exclude it altogether (see page 9).  
START/STOP button to turn the washing  
machine on and off (see page 8).  
TEMPERATURE VARIATION button to adjust  
the wash temperature (see page 9).  
START/RESET button to start the programmes  
or cancel any incorrect settings (see page 8).  
DELAY TIMER button to delay the start of the  
set programme for a maximum period of 24 hours  
(see page 9).  
Control knob to select the wash programmes.  
The retractable control knob: press the centre of  
the knob for it to pop out. The knob stays still  
during the cycle.  
Note: to avoid excessive vibrations, before every spin cycle the machine distributes the load in a uniform  
manner by continuously rotating the drum at a speed which is slightly faster than the normal washing speed.  
When, despite repeated attempts, the load is still not evenly distributed, the machine spins at a lower speed  
than the set frequency.  
If the load is excessively unbalanced, the machine attempts to distribute it instead of spinning.  
The balancing attempts may extend the total duration of the cycle, up to a maximum of 10 minutes.  
6
 
Display  
G B  
In addition to being a practical tool to programme your appliance (see page 9), the display provides useful  
information concerning the wash cycle and status.  
Once you have pressed the START/RESET button to  
start the programme, the display will indicate the  
amount of time left until the end of the wash cycle.  
If a delayed start has been set (using the Delay  
Timer, see page 9), the delay time will be indicated on  
the display.  
The following information is displayed during the  
wash cycle:  
Cycle phase under way:  
Pre-wash  
Wash cycle  
Rinse  
Spin cycle  
Customised functions and options:  
To select functions and options, see below and on  
page 9.  
Buzzer:  
Your washing machine comes with a buzzer, which will  
inform you of the various functions being carried  
out, or of any malfunctions: incompatibility, option/  
programme keys, start, end of cycle, reset.  
Child lock:  
For your safety and that of your children, you can block all the keys during the machine's operation or  
during waiting position (delayed start - Stand-by) by pressing the function key for 2 seconds.  
To disable this function, hold the same button down for 4 seconds.  
Door lock:  
If the symbol is on, the washing machine door is locked to prevent it from being opened accidentally. To  
avoid any damages, wait for the symbol to switch itself off before you open the appliance door.  
This model is fitted with a device that allows you to open the appliance door during some of the programme  
phases. This is possible when the symbol is not on.  
At the end of the programme, the word END is displayed.  
! In the event of an anomaly, an error code will appear, such as: F-01, (see page 13).  
7
 
Starting and Programmes  
4. Add the detergent and any fabric softener  
(see page 10).  
5. Select any function (see page 9).  
6. Start he programme by pressing the START/  
RESET button.  
Briefly: starting a programme  
G B  
1. Turn the washing machine on by pressing button  
.
All the icons will light up for a few seconds and  
then go off.  
2. Load your laundry into the washing machine and  
shut the appliance door.  
To cancel it, keep the START/RESET button  
pressed for at least 2 seconds.  
3. Set the knob to the desired programme. The  
estimated duration of the selected programme  
is displayed. The temperature and spin speed  
are automatically set according to the  
programme (to change them, see page 9).  
7. When the programme has ended, the word END is  
displayed. Take out your laundry and leave the  
appliance door ajar to allow the drum to dry  
thoroughly.  
8. Turn the washing machine off by pressing button  
.
Programme table  
Cycle  
length  
(minutes)  
Detergent  
Program- Wash  
mes  
Fabric  
softener  
Type of fabric and degree of soil  
Description of wash cycle  
temp.  
Pre-  
wash  
Wash  
Cottons  
Extremely soiled whites  
(sheets, tablecloths, etc.)  
Pre-wash, wash cycle, rinse cycles,  
intermediate and final spin cycles  
A
B
C
D
E
160  
143  
115  
85  
Max  
Max  
Extremely soiled whites  
(sheets, tablecloths, etc.)  
Wash cycle, rinse cycles, intermediate  
and final spin cycles  
Heavily soiled whites and fast  
colours  
Wash cycle, rinse cycles, intermediate  
and final spin cycles  
60°C  
40°C  
30°C  
Heavily soiled whites and fast  
colours  
Wash cycle, rinse cycles, intermediate  
and final spin cycles  
Slightly soiled whites and delicate  
colours (shirts, jumpers, etc.)  
Wash cycle, rinse cycles, intermediate  
and final spin cycles  
77  
Synthetics  
Heavily soiled fast colours  
(baby linen, etc.)  
Wash cycle, rinse cycles, anti-crease  
or delicate spin cycle  
F
G
H
J
92  
86  
76  
30  
60°C  
50°C  
40°C  
30°C  
Heavily soiled fast colours  
(baby linen, etc.)  
Wash cycle, rinse cycles, anti-crease  
or delicate spin cycle  
Delicate colours (all types of  
slightly soiled garments)  
Wash cycle, rinse cycles, anti-crease  
or delicate spin cycle  
Delicate colours (all types of  
slightly soiled garments)  
Wash cycle, rinse cycles and delicate  
spin cycle  
Wool  
Wash cycle, rinse cycles and delicate  
spin cycle  
Wool  
K
L
42  
52  
40°C  
30°C  
Very delicate fabrics  
(curtains, silk, viscose, etc.)  
Wash cycle, rinse cycles, anti-crease  
or draining cycle  
PARTIAL PROGRAMMES  
Rinses & Fast Spin  
Rinses & Slow Spin  
Fast Spin  
M
N
P
Rinse cycles and spin cycle  
Rinse cycles, anti-crease or draining  
Draining and heavy duty spin cycle  
Draining and delicate spin cycle  
Draining  
Slow Spin  
Q
R
Pump Out  
N o t e s  
For the anti-crease function: see Easy iron, opposite page.The information contained in the table is purely indicative.  
Special programme  
Delicates (programme J for Synthetics) is designed to wash lightly soiled garments in a short amount of time: it  
only lasts 30 minutes and allows you to save on both time and energy. By setting this programme (J at 30°C), you  
can wash different fabrics together (except for woollen and silk items), with a maximum load of 3 kg.  
We recommend the use of liquid detergent.  
8
 
Personalisations  
Setting the spin cycle  
If, when the appliance is switched on, the KNOB is positioned on  
a programme with a spin cycle, a fixed appears. Press  
button and the maximum spin speed allowed for the  
programme set will be displayed, and the icon flashes.  
G B  
Press it again and the values lower until they reach OFF, which  
indicates that the spin cycle has been excluded (press it again  
to go back to the maximum value); stop on the desired speed,  
after approximately 2 seconds the setting is accepted: the  
symbol remains fixed. The spin cycle setting is enabled with  
all the programmes except for L and the Pump out cycle.  
Option buttons  
Setting the temperature  
If, when the appliance is switched on, the KNOB is positioned on a programme for which the temperature  
needs to be regulated, a fixed  
programme set will be displayed and the  
appears. Press button  
and the maximum temperature allowed for the  
icon flashes. Press it again and the temperature lowers until it  
reaches OFF, which indicates a cold wash cycle (press it again to go back to the maximum value); stop on the  
desired value, after approximately 2 seconds the setting is accepted: the symbol  
The temperature adjustment is enabled with all wash programmes.  
remains fixed.  
Setting the delay Timer  
Press the button  
and you will see the word OFF on the display, while the relative symbol flashes.  
Press the button again and "1h" appears, that is, a delay of one hour (this can reach up to 24h); stop on the  
"desired" delay; after approximately 2 seconds the setting is accepted, following which, the time for the set  
programme appears on the display and the symbol  
remains on.  
If you now press the START/RESET button, the set "delay" appears; this decreases every hour until the start  
of the cycle. In this phase, the "delay" can only be modified by decreasing it.  
The Delay Timer regulation is enabled with all programmes.  
Child Lock (see page 7).  
Functions  
To enable a function:  
1. press the button corresponding to the desired function, according to the table below;  
2. the function is enabled when the corresponding button is illuminated.  
Note: The rapid flashing of the button indicates that the corresponding function cannot be selected for the  
programme set.  
If you set a function that is incompatible with another function you selected previously, only the last one  
selected will be enabled.  
Enabled with  
programmes:  
Function  
Effect  
Comments  
Allows for an  
impeccable wash,  
visibly whiter  
than a standard  
Class A wash.  
A, B, C, D,  
E, F, G, H  
This function is incompatible with the QUICK WASH function.  
Super  
Wash  
This option  
reduces the  
amount of  
creasing on  
fabrics, making  
them easier to  
iron.  
When this function is set, programmes F, G, H, L, N will end with  
the laundry left to soak (Anti-crease) and the Rinse cycle  
phase LED will flash.  
- to conclude the cycle, press the START button;  
- to run the draining cycle alone, set the knob to the relative  
programme (R) and press the START button.  
All  
programmes  
except for  
A, B, J, K, R  
Easy Iron  
Cuts the  
duration of the  
wash cycle by  
30%.  
A, B, C, D,  
E, F, G, H  
This function is incompatible with the SUPER WASH function.  
Quick  
Wash  
9
 
Detergents and laundry  
Detergent dispenser  
Special items  
G B  
Good washing results also depend on the correct  
dose of detergent: adding too much detergent  
won't necessarily make for a more efficient wash,  
and may in fact cause build up on the interior of  
your appliance and even pollute the environment.  
Curtains: fold curtains and place them in a pillow  
case or mesh bag. Wash them separately without  
exceeding half the appliance load. Use programme  
L which excludes the spin cycle automatically.  
Quilted coats and windbreakers: if they are  
padded with goose or duck down, they can be  
machine-washed. Turn the garments inside out  
and load a maximum of 2-3 kg, repeating the rinse  
cycle once or twice and using the delicate spin  
cycle.  
Open up the detergent  
dispenser and pour in  
the detergent and  
fabric softener, as  
follows.  
Trainers: remove any mud. They can be washed  
together with jeans and other tough garments,  
but not with whites.  
1
2
3
Wool: for best results, use a specific detergent,  
taking care not to exceed a load of 1,5 kg.  
Woolmark Platinum Care  
compartment 1: Detergent for pre-wash  
(powder)  
As gentle as a hand wash.  
Hotpoint sets a new standard of superior  
performance that has been endorsed by  
The Woolmark Company with the prestigious  
Woolmark Platinum Care brand. Look for the  
Woolmark Platinum Care logo on the washing  
machine to ensure you can safely and effectively  
wash wool garments labelled as "hand wash"  
(M.0303):  
compartment 2: Detergent for the wash  
cycle (powder or liquid)  
Liquid detergent should only be poured in  
immediately prior to the wash cycle start.  
compartment 3: Additives (fabric softeners, etc.)  
The fabric softener should not overflow from the grid.  
! Do not use hand wash detergent because it may  
form too much foam.  
Set programme K for all "Hand wash"  
(max 1,5 kg) garments, using the appropriate  
detergent.  
Preparing your laundry  
Divide your laundry according to:  
- the type of fabric/the symbol on the label.  
- the colours: separate coloured garments  
from whites.  
Empty all pockets and check for loose buttons.  
Do not exceed the weight limits stated below,  
which refer to the weight when dry:  
Sturdy fabrics: max 6 kg  
Synthetic fabrics: max 2.5 kg  
Delicate fabrics: max 2 kg  
Wool: max 1,5 kg  
How much does your laundry weigh?  
1 sheet 400-500 g  
1 pillow case 150-200 g  
1 tablecloth 400-500 g  
1 bathrobe 900-1,200 g  
1 towel 150-250 g  
10  
 
Precautions and advice  
! The washing machine was designed and built in  
compliance with the applicable international  
safety regulations. The following information is  
provided for your safety and should consequently  
be read carefully.  
recovery and recycling of the materials they  
GB  
contain and reduce the impact on human health  
and the environment. The crossed out "wheeled  
bin” symbol on the product reminds you of your  
obligation, that when you dispose of the  
appliance it must be separately collected.  
Consumers should contact their local authority  
or retailer for information concerning the  
correct disposal of their old appliance.  
General safety  
This appliance has been designed for non-  
professional, household use and its functions  
must not be changed.  
Saving energy and respecting the  
environment  
This washing machine should only be used by  
adults and in accordance with the instructions  
provided in this manual.  
Environmentally-friendly technology  
If you only see a little water through your  
appliance door, this is because thanks to the  
latest Hotpoint technology, your washing machine  
only needs less than half the amount of water to  
get the best results: an objective reached to  
respect the environment.  
Never touch the washing machine when  
barefoot or with wet or damp hands or feet.  
Do not pull on the power supply cable to unplug  
the appliance from the electricity socket. Pull  
the plug out yourself.  
Saving on detergent, water, energy and time  
To avoid wasting resources, the washing  
machine should be used with a full load. A full  
load instead of two half loads allows you to save  
up to 50% on energy.  
Do not open the detergent dispenser while the  
appliance is in operation.  
Do not touch the drain water as it could reach  
very high temperatures.  
Never force the washing machine door: this  
could damage the safety lock mechanism  
designed to prevent any accidental openings.  
The pre-wash cycle is only necessary on  
extremely soiled garments. Avoiding it will save  
on detergent, time, water and between 5 and  
15% energy.  
In the event of a malfunction, do not under any  
circumstances touch internal parts in order to  
attempt repairs.  
Treating stains with a stain remover or leaving  
them to soak before washing will cut down the  
need to wash them at high temperatures. A  
programme at 60°C instead of 90°C or one at  
40°C instead of 60°C will save up to 50% on  
energy.  
Always keep children well away from the  
appliance while in operation.  
The appliance door tends to get quite hot during  
the wash cycle.  
Use the correct quantity of detergent  
depending on the water hardness, how soiled  
the garments are and the amount of laundry  
you have, to avoid wastage and to protect the  
environment: despite being biodegradable,  
detergents do contain ingredients that alter  
the natural balance of the environment. In  
addition, avoid using fabric softener as much as  
possible.  
Should it have to be moved, proceed with the  
help of two or three people and handle it with  
the utmost care. Never try to do this alone,  
because the appliance is very heavy.  
Before loading your laundry into the washing  
machine, make sure the drum is empty.  
Disposal  
If you use your washing machine from late in the  
afternoon until the early hours of the morning,  
you will help reduce the electricity board's peak  
load. The Delay Timer option (see page 9) helps  
to organise your wash cycles accordingly.  
Disposing of the packaging material:  
observe local regulations, so the packaging can  
be re-used.  
The European Directive 2002/96/EC on Waste  
Electrical and Electronic Equipment, requires  
that old household electrical appliances must  
not be disposed of in the normal unsorted  
municipal waste stream. Old appliances must be  
collected separately in order to optimise the  
If your laundry has to be dried in a tumble dryer,  
select a high spin speed. Having the least water  
possible in your laundry will save you time and  
energy in the drying process.  
11  
 
Care and maintenance  
Cutting off the water or electricity  
supply  
Cleaning the pump  
G B  
The washing machine is fitted with a self-cleaning  
pump that does not require any maintenance.  
Sometimes, small items (such as coins or buttons)  
may fall into the pre-chamber that protects the  
pump, situated in the lower part of the same.  
Turn off the water tap after every wash. This  
will limit the wear of your appliance's water  
system and also prevent leaks.  
Unplug your appliance when cleaning it and  
during all maintenance operations.  
! Make sure the wash cycle has ended and unplug  
the appliance.  
Cleaning your appliance  
To access the pre-chamber:  
The exterior and rubber parts of your appliance can  
be cleaned with a soft cloth soaked in lukewarm  
soapy water. Do not use solvents or abrasives.  
1. using a screwdriver,  
remove the cover panel  
on the lower front of  
the washing machine  
(see figure);  
Cleaning the detergent dispenser  
Remove the dispenser  
1
by raising it and pulling  
it out (see figure).  
Wash it under running  
water; this operation  
should be repeated  
frequently.  
2. unscrew the lid  
rotating it anti-  
clockwise (see figure):  
a little water may  
trickle out. This is  
perfectly normal;  
2
Caring for your appliance door and  
drum  
Always leave the appliance door ajar to prevent  
unpleasant odours from forming.  
3. clean the interior thoroughly;  
4. screw the lid back on;  
5. reposition the panel, making sure the hooks are  
securely in place before you push it onto the  
appliance.  
Checking the water inlet hose  
Check the water inlet hose at least once a year. If  
you see any cracks, replace it immediately: during  
the wash cycles, water pressure is very strong  
and a cracked hose could easily split open.  
! Never use hoses that have already been used.  
12  
 
Troubleshooting  
Your washing machine could fail to work. Before calling for Assistance (see page 14), make sure the problem  
can't easily be solved by consulting the following list.  
GB  
Possible causes/Solution:  
Problem  
The appliance is not plugged into the socket, or not enough to  
make contact.  
There has been a power failure.  
The washing machine won't  
s t a r t .  
The appliance door is not shut properly (the word DOOR is displayed).  
The  
The wash cycle won't start.  
button has not been pressed.  
The START/RESET button has not been pressed.  
The water tap is not turned on.  
A delayed start has been set (using the Delay Timer, see page 9).  
The water inlet hose is not connected to the tap.  
The hose is bent.  
The washing machine fails to  
load water (The wording H2O  
is displayed).  
The water tap is not turned on.  
There is a water shortage.  
The water pressure is insufficient.  
The START/RESET button has not been pressed.  
The drain hose is not fitted between 65 and 100 cm from the floor  
(see page 3).  
The washing machine  
continuously loads and  
unloads water.  
The free end of the hose is underwater (see page 3).  
The wall drainage system doesn't have a breather pipe.  
If the problem persists even after these checks, turn off the water tap,  
switch the appliance off and call for Assistance. If the dwelling is on one of  
the upper floors of a building, there may be drain trap problems causing the  
washing machine to load and unload water continuously. In order to avoid  
such an inconvenience, special anti-drain trap valves are available in shops.  
The programme does not foresee the draining: some programmes  
require enabling the draining manually (see page 8).  
The “Easy iron” funcion is enabled: to complete the programme,  
press the START/RESET button (see page 9).  
The washing machine does not  
drain or spin.  
The drain hose is bent (see page 3).  
The drain duct is clogged.  
The drum was not unblocked correctly during installation (see page 2).  
The washing machine is not level (see page 2).  
The washing machine is closed in between furniture cabinets and  
the wall (see page 2).  
The washing machine vibrates  
too much during the spin  
c y c l e .  
The water inlet hose is not screwed on correctly (see page 2).  
The detergent dispenser is obstructed (to clean it, see page 12).  
The drain hose is not secured properly (see page 3).  
The washing machine leaks.  
Switch off the machine and unplug the appliance; wait for  
approximately 1 minute then switch it on again.  
If the problem persists, contact Assistance.  
In the event of an anomaly, an  
error code will appear, such  
as: F-01.  
The detergent is not suitable for machine washing (it should bear the  
definition "for washing machines" or "hand and machine wash", or the like).  
You used too much detergent.  
There is too much foam.  
13  
 
Assistance  
Guarantee  
12 Months Parts and Labour Guarantee  
G B  
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of  
breakdown repairs for twelve months from the date of purchase.  
This gives you the reassurance that if, within that time, your appliance is proven to be defective  
because of either workmanship or materials, we will, at our discretion, either repair or replace the  
appliance at no cost to you.  
This guarantee is subject to the following conditions:  
-
The appliance has been installed and operated correctly and in accordance with our  
operating and maintenance instructions.  
-
-
-
The appliance is used only on the electricity or gas supply printed on the rating plate.  
The appliance has been used for normal domestic purposes only.  
The appliance has not been altered, serviced, maintained, dismantled, or otherwise  
interfered with by any person not authorised by us.  
-
-
-
Any repair work must be undertaken by us or our appointed agent.  
Any parts removed during repair work or any appliance that is replaced become our property.  
The appliance is used in the United Kingdom or Republic of Ireland.  
The guarantee does not cover:  
-
Damage resulting from transportation, improper use, neglect or interference or as a result  
of improper installation.  
-
-
Replacement of any consumable item or accessory . These include but are not limited to: plugs,  
cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.  
Replacement of any removable parts made of glass or plastic.  
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL  
OR NON-DOMESTIC PREMISES.  
5 Year Parts Guarantee  
Hotpoint also offers you a free 5 year parts guarantee. This additional guarantee is conditional on  
you registering your appliance with us and the parts being fitted by one of our authorised engineers.  
There will be a charge for our engineer's time. To activate the extra parts warranty on your  
appliance, simply call our registration line on 0870 6092094 (ROI 01 230 0800).  
Extended Guarantees  
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense  
of repair bills for the life of your policy. To find the ideal plan for you please call our advice line on  
08709 088 088 (ROI 01 230 0233).  
Free Helpdesk Service  
We have a dedicated team who can provide free advice and assistance with your appliance if you  
experience any technical difficulties within the first 90 days of ownership. Simply call our Hotpoint  
Service Hotline on 08709 066 066 (ROI 0818 313 413) for telephone assistance, or, where  
necessary, to arrange for an engineer to call. If we cannot resolve the technical problem we will  
replace your machine or, if you prefer, give you your money back.  
14  
 
After Sales Service  
No one is better placed to care for your Hotpoint appliance during the course of its  
working life than us - the manufacturer.  
Essential Contact Information  
Hotpoint Service  
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and  
1100 fully qualified engineers on call to ensure you receive fast, reliable, local service.  
UK: 08709 066 066  
Republic of Ireland: 0818 313 413  
Please note: Our advisors will require the following information:  
Model number:  
Serial number:  
Parts and Accessories  
We supply a full range of genuine replacement parts as well as accessory products that protect and  
hygienically clean your appliance to keep it looking good and functioning efficiently throughout its life.  
UK: 08709 077 077  
Republic of Ireland: 0818 313 413  
Appliance Registration  
We want to give you additional benefits of Hotpoint ownership. To activate your free 5 year parts  
guarantee you must register your appliance with us.  
UK: 0870 6092094  
Republic of Ireland: 01 230 0800  
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB  
Indesit Company Unit 49 Airways Industrial Estate,Dublin 17  
Recycling & Disposal Information  
As part of Hotpoint's continued commitment to helping the environment, Hotpoint reserves the right  
to use quality, recycled components to keep down customer costs and minimise material wastage.  
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children,  
remove the door, plug and cut the mains cable off flush with the appliance. Dispose of these parts  
separately to ensure that the appliance can no longer be plugged into a mains socket, and the door  
cannot be locked shut.  
15  
 
195066635.00  
09/2007  
-
Xerox Business Services  
G B  
16  
 

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